A service commitment
Dear user if you use our products in the process, found that product performance, quality, packaging, transportation and other aspects of any deficiencies and problems encountered in actual use, please contact me, I The company will be the first time professional sales staff will provide technical support by e-mail, fax, telephone and other forms. Before using the product, please read the product manual carefully.
Second, the machine and its main components "Three Guarantees" is valid
In accordance with the national "Three Guarantees", in the "three guarantees" is valid and belongs to the "three guarantees" of responsibility, consumers with effective after-sales staff to confirm signs by three bags of service for free
Third, the "three guarantees" is valid and the "three guarantees" certificate
"Three Guarantees" is valid calculation
According to the provisions of relevant state laws and regulations, "three guarantees" valid calculation methods of our products are as follows:
1, the product for one year
2, other non-standard products, the two sides set technical agreement shall prevail
"Three guarantees" valid certificate
After the "three guarantees" period of validity of a defective product, the consumer must depend on the purchase invoice or product repair single enjoy free maintenance service, enjoy free maintenance service, repair the product number of the machine with the repair product machine number on the list We must be consistent. If credentials lost, by our customer service department based on valid information on the product "three guarantees" that service.
Fourth, the warranty period does not belong to the scope of free maintenance
According to "some of the goods repair replacement return the liability", is the following circumstances, the practice of "three guarantees", but the repair charges can be implemented:
1, consumer use, maintenance, damage caused by improper storage;
2, the product of privately transformation, decomposition, assembly and failure or damage occurred;
3. No warranty card and valid invoice;
4, warranty and repair product model does not match the type or altered;
5, due to damage caused by force majeure.
Fifth, over charges "three guarantees" period
In the "three guarantees" is valid and belongs to the "three guarantees" of responsibility, consumers with a valid invoice enjoy free maintenance service. More than "three guarantees" is valid, then charging fees in accordance with the service.
